FAQ

Do I have to create an account or register before shopping?

No you don't, simply fill your delivery details at checkout

Are your outfits readily available for dispatch?

Most of our items are in stock and dispatched within 2-3 working days. Some made-to-order pieces may take longer.

How long does delivery take?

Delivery times depend on your location. Local deliveries are usually 2-5 business days, while international may take longer.

I placed an order but I didn't get any mail from you?

Check your spam folder or contact support at support@followgod.africa and we'll assist you.

Do you take custom orders?

Yes! For bespoke orders, please contact our team to discuss requirements and lead times.

What are your terms for exchange?

We accept exchanges for unworn items within 7 days of delivery. Contact our support team for assistance with an exchange.

How do I know the size to order?

Refer to our size guide included on each product page, or reach out for personal sizing help.

Is shopping on 9ty9ine safe?

Yes, we use industry-standard payment processing and data security measures to keep transactions safe.

How can I get discounts?

Subscribe to our newsletter and follow our social channels for exclusive offers and promotions.

Do you have a walk in store?

Yes, we have a physical store - contact us for location and opening hours.

Frequently Asked Questions